Every new lead gets an owner, a hello and a callback.
Dana runs sales for a furniture maker. On the Leads board she adds a rule for any stage: when a lead is created, assign it round-robin between three reps. She tests it on yesterday’s lead and saves it. For the welcome message and the callback an hour later, she opens the rule in the builder and adds the steps: Send message, Wait 1 hour, Create task.
- WhenCreatedAny stage
- ThenAssign owner · round-robinMKOLDS
Test on a real record
Juniper LabsYesterday, 16:20
- Assign owner → Maria K.would run
Open in builder
- Send messageHi {Contact name}, thanks for reaching out. We’ll call you within the hour.
- Wait 1 hour
- Create taskCall back